WARRANTY

Because we are in touch with every single customer over ten years, because we are a soccer family, we give the best warranty in the industry.  We know that Eznets last.  Just send us a photo of your damage.

  1. One full year worry-free!   No questions asked.  If a red cap splits, it is replaced completely free, including shipping for 1 year.  The frame itself needs no warranty because these parts never ever break.  BUT, if you lose a part, the part is free, and you pay shipping costs of $20.  Second loss is $30.  Call Lynne and Tom: (647) 991-3528.
  2. After 1 year, caps are $20 including shipping.  Call Lynne and Tom: (647) 991-3528.
  3. Mesh replacement is $125, including shipping.  Or, repair patches are $20 including shipping.  Meshes cannot be warrantied because rodents can occasionally chew them.  Call Lynne and Tom: (647) 991-3528.  Meshes have lasted 5+ years outside for most customers.
  4. Bags cannot be warrantied but should last.  Bags are mistreated by some. Bags should be carried by the shoulder strap, not dragged.  Replacement bags are $60 including shipping.  Call Lynne and Tom: (647) 991-3528.  
  5. All prices are subject to change without notice.